For Tuition & Education Centres
Every parent's enquiry answered before they message the next centre
Parents compare centres in one evening, usually after the children are asleep. 2ndU answers fees, subjects and timetables from the information you approve, books the trial class, and follows up the families who have not decided.
The AI drafts, you approve — nothing reaches a customer without your tap.
Sound familiar?
The pattern is the same in every business we onboard — the enquiries you never saw are the sales you never made.
Enquiries come in at night
Parents message after work and after bedtime. Your office hours end at six. The reply they get the next afternoon arrives after the decision.
Intake season overwhelms the front desk
New-term enquiries arrive in a flood for a few weeks each year. Temporary help does not know the fee structure; permanent staff cannot keep up.
Trial classes are booked and forgotten
A trial without a reminder is often a no-show, and a trial without a follow-up rarely becomes an enrolment.
What 2ndU handles
Prices and stock come from records you control. Anything involving money waits for your approval. Every action is logged.
Fees and schedules, instantly
Subjects, levels, class times, fees and what is included — answered from the list you maintain, with nothing invented.
Trial classes booked and reminded
It offers the available slots, confirms the booking, and reminds the parent beforehand.
Follow-up after the trial
Families who attended but have not enrolled get a polite follow-up, and you are told when a parent is ready to register.
Fee invoices drafted for approval
Registration and fee invoices are prepared from the enrolment details and wait for your approval before they are sent.
Want the mechanics? See how the approval loop works →
Straight answers
Will the AI discuss a student's academic performance?
No. Questions about a specific child's progress, behaviour or results are passed to the teacher or centre manager. The AI handles administrative enquiries: fees, schedules, bookings and registration.
How is students' and parents' data handled?
Details are collected only to handle the enquiry and enrolment, kept in records you own, and every access is logged. Data can be exported or deleted on request, which is what PDPA requires you to be able to do.
Can it handle several branches and subjects?
Yes. Timetables and fees are kept per branch, subject and level, so a parent asking about Form 4 Add Maths at a particular branch gets the right class times.
Does it reply in Bahasa Malaysia and Chinese?
Yes. It detects the parent's language and replies in it, using the answers you approved.
Different industry? Clinics & Aesthetic Centres · Travel Agencies · Retail & Online Sellers · Property Agents · Restaurants & Catering
Let's talk about your business
Pick whichever is easier. Your data stays yours. You approve everything. No lock-in.
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